Delivery

Our Commitment to Global Accessibility

At By Anna Hair Studio, we believe that professional-grade hairdressing tools should be accessible to grooming professionals and enthusiasts worldwide. Our comprehensive delivery services reflect our core value of global accessibility, ensuring that whether you’re a barber in Portland or a salon owner in Paris, you receive your essential tools promptly and reliably.

Shipping Options & Timeframes

All timeframes are estimates and may vary based on destination, customs processing, and seasonal demand. You will receive tracking information once your order ships.

Order Processing & Tracking

We understand that as grooming professionals, your tools are essential to your business. That’s why we process all orders within 1-2 business days of payment confirmation.

Once your order ships, you’ll receive a confirmation email with tracking information. This allows you to monitor your package’s journey from our warehouse in Portland to your doorstep.

Our partnerships with DHL, FedEx, and EMS ensure that your professional tools are handled with care throughout the shipping process, maintaining the quality and performance you expect from By Anna Hair Studio products.

Returns & Exchanges

We stand behind the quality of our professional hairdressing tools. If you’re not completely satisfied with your purchase, you may return items within 15 days of receipt.

Please contact our customer service team at [email protected] to initiate a return. Items must be in original condition with all packaging intact. Refunds will be processed once we receive and inspect the returned items.

Payment Methods

To accommodate our global clientele, we accept various payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secure and encrypted to protect your financial information.