Welcome to By Anna Hair Studio! These Terms and Conditions govern your use of our website hairdressingtools.com and your purchase of professional grooming tools and accessories. Please read these terms carefully before placing an order.

1. Acceptance of Terms

By accessing our website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

2. User Eligibility and Account Responsibility

User Obligations

  • You must be at least 18 years old to purchase from our website
  • You must provide accurate and complete information during registration and checkout
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to notify us immediately of any unauthorized use of your account
Professional Use Acknowledgement: Our products are designed for professional use by barbers, hairdressers, and beauty professionals. By purchasing our products, you acknowledge their intended professional use.

3. Products and Services Description

Product Information

  • We specialize in professional-grade hair styling tools and accessories
  • Product categories include: Afro & Textured Styling, Beard Trimmers, Attachment Combs, Blade Care, and professional beauty tools
  • All product descriptions, images, and specifications are provided for informational purposes
  • We reserve the right to update product information without prior notice

Service Area

  • We serve customers worldwide, excluding select remote areas in Asia and locations with limited infrastructure
  • Shipping availability is determined at checkout based on your location

4. Order and Payment Terms

Order Process

  • All orders are subject to product availability
  • Order confirmation does not guarantee product availability
  • We reserve the right to cancel orders due to stock unavailability

Payment Methods

  • We accept: Visa, MasterCard, JCB, and PayPal
  • Payment is processed at the time of order placement
  • All prices are in US Dollars (USD) unless otherwise specified

Order Processing and Shipping

  • Orders are processed within 1-2 business days after payment confirmation
  • Shipping options:
    • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
    • Free Shipping: Available for orders over $50 via EMS (15-25 business days)
  • Delivery times are estimates and may vary due to customs, weather, or other factors

5. Returns and Exchanges Policy

Return Eligibility

  • Returns and exchanges accepted within 15 days of receipt
  • Items must be in original, unused condition with all tags attached
  • Original packaging must be intact and included
  • Proof of purchase or order number must be provided

Non-Returnable Items

  • Attachment Combs and Attachments Heads (hygiene reasons)
  • Opened or used Blade Care products
  • Unsealed Beard & Face Care products
  • Any products showing signs of use or wear

Return Process

  • Contact customer service at [email protected] for return authorization
  • Return shipping costs are customer’s responsibility unless due to our error
  • Refunds processed within 5-7 business days after return inspection

6. Intellectual Property Rights

Ownership and Usage

  • All content on hairdressingtools.com, including text, images, logos, and product designs, is our intellectual property
  • You may not reproduce, distribute, or create derivative works without our written permission
  • Product names and branding are trademarks of By Anna Hair Studio
User-Generated Content: By submitting reviews, photos, or other content, you grant us permission to use this material for promotional and marketing purposes.

7. Liability Limitations

Product Usage and Safety

  • Our products are intended for professional use by trained individuals
  • We are not liable for improper use, misuse, or failure to follow product instructions
  • Customers are responsible for complying with local health and safety regulations

General Liability

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the purchase price of the products
  • We are not responsible for delays caused by customs, weather, or other external factors

8. Privacy and Data Protection

  • We collect and process personal data in accordance with our Privacy Policy
  • Customer information is used solely for order processing and service improvement
  • We implement security measures to protect your personal information

9. Governing Law and Dispute Resolution

  • These terms are governed by the laws of the United States
  • Disputes will be resolved through good-faith negotiations
  • If resolution cannot be reached, disputes may be submitted to binding arbitration in Portland, US

10. Policy Updates and Modifications

  • We reserve the right to update these Terms and Conditions at any time
  • Changes will be effective immediately upon posting on our website
  • Continued use of our services constitutes acceptance of modified terms

11. Contact Information

By Anna Hair Studio

Website: hairdressingtools.com

Email: [email protected]

Address: 3865 Spring Avenue, Portland, US 97205

Response Time: 1-2 business days

Professional Commitment: At By Anna Hair Studio, we are dedicated to supporting barbers, hairdressers, and beauty professionals worldwide with premium quality tools and exceptional customer service. Thank you for choosing us for your professional grooming needs.